Need a hand?
Find answers about orders, delivery, returns, payments and shopping with Tiny Beens.
Last updated: 25 August 2026
How can I contact Tiny Beens?
For product, order or delivery questions, email hello@tinybeens.co.za, contact Tiny Beens on WhatsApp at +27 79 653 8446 or use the Contact page.
How does payment work?
After the pending order is created, payment is handed to Yoco through its hosted checkout redirect. Tiny Beens checkout forms do not ask you to enter a full card number.
How much is delivery?
R89 per order.
How long will my order take to arrive?
Delivery is expected within 1 to 3 business days on main routes; up to 5 business days for regional and outlying areas. Timing starts once your order is confirmed and processed through the Tiny Beens order lifecycle. Tracking is provided when available.
Can my order arrive in more than one parcel?
Yes. If items are fulfilled from different locations, one Tiny Beens order may arrive in more than one parcel. Tiny Beens manages the separate deliveries, may provide more than one tracking reference, and you will not be charged another delivery fee after checkout.
Where is my tracking information?
When a parcel is dispatched and a tracking reference is available, it is shown on the order page. If you need help with an order, email hello@tinybeens.co.za or contact Tiny Beens on WhatsApp with your order number.
Why is an item unavailable online?
A product can be visible for browsing while checkout remains unavailable. This protects the catalogue when a product is not currently approved for online sellability, even if its catalogue information remains useful.
If your question is not answered here, please use the Contact page or WhatsApp support.